Gearbest is an electronic commercial company which its headquarters at Alicante. The company was discovered long back for selling electronic stuff at low rates. Currently, Gearbest has become a multi-billion dollar company which operates in multiple countries together through its online website.
The marketing strategies of Gearbest are extremely successful and inspirational. Just like any other firm, it believes in customer satisfaction. However, the norms regarding its working are not ordinary at all. As a result, Gearbest has been able to achieve both customer and brand loyalty worldwide at an unbeatable scale.
Shoppers from all over the world choose Gearbest to market and deliver their goods. It is amongst the most trusted online e-commerce websites and also the most visited one. Customer loyalty is an ever going program which is certainly not easy to attain. With a tremendous competition over the internet, it is not possible to attract a user base towards any website that easily. Moreover, even if the customer becomes a frequent purchaser, it is just not possible to retain a customer for a longer time span. However, Gearbest successfully made customer retention possible by availing high-end goods at discounted rates. The company offered premium quality goods and services along with targeting customer engagement technique. Customer retention refers to seizing a customer forever by removing every sort of glitches in the services. Gearbest secured viable feedbacks, customer ratings and customer reviews after every purchase so as to track its mistakes in order to get rid of them.
The scope of Gearbest is far wide than ordinary e-commerce shopping portals. Gearbest is additionally involved in online auctioning in which buyers from all genres transact on it. Gearbest allows easy selling and buying activities. It permits users to trade on it as soon as they fill up the required details and upload the pictures of the goods that they desire selling. It does not require individuals to undergo multiple hassles such as securing tin number, producing legalized documentations and showing credibility for beginning up with trading over it.
Gearbest offers international modes of payments via PayPal and other similar methods. It also allows ticket trading and other services. The website is thoroughly free to be used by the buyers, but sellers have to pay a pretty sum of money in order to get their products enlisted.
The brand affinity of Gearbest amongst its consumers is indeed quite high. There are millions of people who have been shopping from this e-commerce giant since more than two decades. The long-term relationship building with customers and service recovery activity from the major success reasons of Gearbest.
Free coupon codes conferred by Gearbest to its consumers have further instilled confidence in them regarding the brand. The company has won billion of hearts and is still continuing to it at a large scale. As a result, Gearbest is able to secure high response and ratings from its customers. The methodology of staying in touch via bulk emailing and constant reminders in amalgamation with the transparency of services has won a lot of appreciation to Gearbest.