You started something of your own a few years back. You’ve grown your business from scratch, and new people are joining in as you grow. New employees now need the right training to be at the desired level. But how do you design a proper training course and make sure that all the information is available at a single place? A friend of yours told you about a software called a Learning Management System (LMS) that streamlines the employee training program. But how do you pick the right LMS that serves your needs? 

This article will tell you all about the must-have features in an LMS so that you make an informed decision while making a purchase. 


  • Intuitive UI – A study shows that almost 44% of companies that use an LMS are thinking of replacing them. This is because they do not find the UI to be intuitive enough. An intuitive UI is user-friendly and quick to learn. The user should get comfortable with the UI quickly, navigating to different places. This should be the primary feature while purchasing an LMS. 



  • Mobile access – The biggest advantage of eLearning is that information can be accessed anytime, anywhere. This goes without saying that an LMS should always allow users to take classes even while sitting at home through their mobile phones. In simple words, information accessibility should be equal for both desktops and mobiles. 



  • Scalability – An LMS may fit perfectly for a few years, but you should invest in something fit in the long run. The LMS that you choose should be scalable and meet your requirements as your business grows. 



  • Personalised learning curve – Different learners have different learning curves, so why should their training be the same? Your LMS should be able to deliver a personalised learning experience and suggest the areas where the users need to concentrate more, rather than wasting their time on something that they already know. 



  • Make learning easy and fun – The point of moving from classroom training to an online learning platform is to ease the learning process by adding elements which increase learner engagement. For example, an LMS software with gamification functionality is seen to increase knowledge retention while making learning fun and interactive.



  • E-commerce – E-commerce is a must-have feature for companies that want to sell eLearning courses. Look for below-mentioned elements in an e-commerce LMS. 


  • Integration with payment gateways
  • Generation of revenue reports
  • Track purchases and refunds
  • Ability to send promotional emails
  • Product recommendations for cross-selling 


  • Customisation and branding – It is a must-have feature for those who want to display their branding on their LMS, like e-commerce companies. An LMS must be customisable to display your organisation’s logo.  



  • Data security – As everything is on the internet, data security and privacy is something that cannot be ignored. An LMS system hosts private information like email address, home address, phone numbers, social security numbers, etc. Moreover, your LMS also contains content that is confidential or of high commercial value. Ensure that your LMS vendor is compliant as per your country’s rules and regulations. 



  • Integration – Your phone serves its primary feature of calling and texting. But its usage is not limited to that. You need a lot of other features that are available in the form of apps. Similarly, your LMS serves its basic purpose of managing your training course, but additional integrations with Google docs, WordPress, etc. might be useful. 



  • Reports – An LMs is of no use if it does not provide with reports that help you track and analyse the effectiveness of your training program. This visual display of the data empowers you to spot patterns and make changes accordingly in your training strategy. 



This list contains some of the basic features that an LMS should have. However, there might be chances that some features may vary according to your requirements.